Shipping Information
Each order is hand-checked at our Dhaka atelier before it travels to you. Below are our delivery timelines, charges and everything you need to follow your parcel from our hands to yours.
FREE OVER ৳3,500
Complimentary nationwide delivery on all orders above ৳3,500.
SAME-DAY IN DHAKA
Order before 12pm for same-day dispatch inside Dhaka city.
WORLDWIDE DHL
Express international delivery in 5–9 business days.
SIGNATURE PACKAGING
Every piece arrives boxed in tissue with a ribbon seal.
Rates & timelines
| DESTINATION | ESTIMATED DELIVERY | CHARGE |
|---|---|---|
| Dhaka city | 1–2 business days | ৳60 |
| Dhaka — same-day express | Within 6 hours | ৳150 |
| All other districts | 3–4 business days | ৳120 |
Order processing
Orders placed before 12pm (GMT+6) are dispatched the same working day. Orders received on Fridays or public holidays are processed on the next business day. You will receive a confirmation message on the number used at checkout, followed by a tracking link once your parcel leaves the atelier.
Cash on delivery is available within Dhaka, Chattogram and Sylhet city limits. For international deliveries, any customs duties or import taxes are the responsibility of the recipient.
If a parcel is delayed beyond the estimate above, write to care@inora.com with your order number — we will investigate with the courier and keep you updated within 24 hours.
Need to return something?
Our returns window is 14 days from delivery on eligible pieces.
READ RETURNS & EXCHANGES